
Key features in Knowledge Base software
Intuitive search engine functionality.
An efficient and organised dashboard.
Markdown and Wysiwyg Editors
It is versatile enough to be used for any type of documentation requirement.
A SaaS product which is ideal for both internal and external knowledge bases.
Branding capabilities.
SEO friendly.
Guidance on choosing the best Document Management Software for Startups and Corporations.
Analytics and Reports
Knowledge base analytics helps you understand how your employees or customers are consuming the content. A feature to evaluate contributors to the knowledge base will also help you improve your knowledge base.
Communication Suite
Knowledge base software comes as a stand-alone product and also as a module in a helpdesk or customer communication suite. So, you should decide on what fits your requirements. An exclusive document management system or a complete suite of communication tools..